Support ticketing system
An internal tool was developed to manage support tickets within the company’s workflow.
Cloud services · Türkiye
Internal tools for cloud operations.
A support ticketing system and OpenStack management console developed directly with the founding team.
ClientBulutistan
Period2015–2017
EngagementDirect development engagement with the founding team
01 / Context
The business context.
During Bulutistan’s early years, internal tools were developed for engineering and operations, working directly with the founding team on support and infrastructure management workflows.
02 / Systems delivered
A closer look at the scope.
OpenStack management console
An internal console was built to manage OpenStack infrastructure, focusing on an engineering tool used by the cloud services team.
03 / Technical responsibility
Our responsibilities.
- 01Requirements work with the founding team
- 02Software development of internal tools
- 03Support and infrastructure management workflows
04 / Delivered outcome
A working result.
Two internal tools were built for support and OpenStack management, turning operational needs into custom software.
Next step
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